Please, be attentive!
In the previous post, you probably have seen the news about the lottery winners. Take a close look at the line “Don’t worry if you see a mistake in your name, the most important is that you have your token number right.”
We are sorry if your name was listed among the winners by mistake. Since every player received the token number, which was attached to the account and saved in the game logs, the prizes were given out according to this number. Thus, all the players have received their gifts.
To sum up, we’d like to emphasize, it’s not the name of the character that matters, but the token number that guarantees you receive your prize. Take a look at the picture for an example.